Rod and Reel Service & Repair
At J&B Tackle, we offer complete rod and reel repair services to Southeastern Connecticut and surrounding areas. We can service all types of reels, from large two speed offshore reels to spinning reels. We have a large inventory of parts for Penn, Shimano, Diawa and other brands. If you need a hard-to-find or discontinued reel part, we may have it in stock.
Whether you are in the Niantic, CT region or visiting our waters from another state, we provide annual rod & reel maintenance and service. We also work on malfunctioning reels and rods. We pride ourselves on our quality workmanship and customer service. Contact us today to get started on your rod and reel repair project!
J&B isn’t an online internet only retailer! J&B has been a brick and mortar tackle shop located in Niantic, Connecticut for over more than 45 years. We got our start as a custom rod builder and service center for the Connecticut and Rhode Island charter fleet. Our 45 plus years of experience give us the confidence to tackle service work with new or old technology from most popular brands. J&B’s rod service dept. tackles everything from a simple tip repair to complete rewraps, regripping, and gimbal repair. The reel service dept. is an authorized Shimano service center, Fin Nor service, Everol Service, etc Accurate factory service, Tsunami & SaltX service and warranty, Diawa service and Warranty, Avet service, Penn service and warranty. Okuma, Abu and Quantum are all serviced on a case by case basis. Standard service work runs between one and two weeks in season. Reels with extensive corrosion and those needing parts may have longer lead times.
** (Pandemic update: Lead times for parts are currently running as long as 6-8 months while manufactures are focusing on complete reel manufacturing and supply.)
Sending in your service work? Please ship service reels to our service department at the address listed below. Please complete the evaluation & service form and checkout on our site paying the initial diagnostic fee. Diagnostic fee includes standard service and return shipping. Any needed parts will be billed separately. Any reel that is not worth repairing will be returned and 75% of the diagnostic fee will be refunded.
Please complete and submit the service form and purchase the applicable Reel Diagnostic fee rate PRIOR to shipping your items to our service department.
Purchase Reel Diagnostic Fee (Shipping Included)
Shipping Rods for Service Work
Shipping rods for service work may not be cost effective. Shipping oversized rod boxes can be costly and cause more damage to the rod. If you would like to ship a Rod to J&B for service work we recommend emailing Sales@jbtackle.com subject “Rod Service” and we will offer a quote for the work and estimated shipping cost based on our normal rod shipping rates.
Dear Fellow Fishermen,
Welcome to J&B Tackle Company, home of the finest selection of saltwater tackle all at competitive prices. We are confident that you will find our products of the highest quality and our selection is based on first-hand experience. We offer products from the biggest names in sport fishing like; Shimano, Penn, Accurate, G.Loomis, Grundens’, Owner, Aftco, Blackbart lures, Rupp and many more! We would like to have you as a customer, so give us a try. If for any reason you are not completely satisfied, simply return the products back to us! Our success is in your satisfaction. We pride ourselves on our knowledge and professional service. We are a family owned and operated business, with a pro staff of skilled fisherman and charter captains. J&B began over 35 years ago as a custom rod building shop and a part time charter boat. J&B has grown into a fully stocked retail store housing both catalog and online retailing and now operates a full time charter boat. Over three generations we have never left our roots; we still build the finest custom rods and offer the type of fishing knowledge that only comes from experience. If you want to buy tackle from the people who know it best because they use it, then J&B is the place to go. “Products for Fishermen from Fishermen”
Capt. Kerry Douton
President - J&B Tackle Co.
Customer Service At J&B Tackle
J&B Tackle strives to provide the Best customer service for all, in store or online. We can customize your entire fishing experience to provide you with all the necessary items to start and keep you catching.
We guarantee the quality of our products and we want you to be completely satisfied with your purchases. If for any reason you are not completely satisfied with your purchase, we will be happy to exchange the item for you to better suit your needs. You may return the purchased item(s) for an exchange or full Credit
Items must be returned promptly, providing original purchase receipt, unused and in the original packaging. Prices are subject to change without notice. J&B is not responsible for any typographical errors.
From I-95 CONNECTICUT TURNPIKETake I-95 to exit 74. At the bottom of the exit, go right onto Rte. 161.Follow approximately 3 miles to the end. At the stop light, take a left onto Rte. 156. Go one block and take your first left onto Smith Avenue. J&B is on the right side.